The city of San Diego won first place nationwide in recognition of its website and intuitive digital experience.
City officials said the “2020 Government Experience Award” was awarded by the Center for Digital Government, a national research institute that focuses on the best information technology policies and practices in state and local government.
Submissions were judged on eight categories including citizen feedback and experience, accessibility, and innovation.
The award submissions also took into account how government agencies used technology in response to the COVID-19 pandemic, according to city officials.
“Our state and local government winners this year demonstrated that focusing on the government experience provides a foundation that played a vital role in responding and adapting to the uncertainties and