Division of Information Technology | Division of Information Technology

VPN users should choose ‘VT Traffic over SSL VPN’ setting

To improve performance, users should select ‘connect to VT Traffic over SSL VPN’ whenever possible, while using the Virginia Tech Remote Access Virtual Private Network (VPN) service.

Slack licensing fee reduced through June 17, 2020

IT Procurement and Licensing Solutions (ITPALS) is reducing licensing fees for the online chat tool Slack to $5.00 for a period of 90 days, effective immediately.

TLOS Top 10: Instructional Continuity Special Edition

The coming weeks will be challenging for instructors and students alike, so TLOS has developed this special edition of the “TLOS Top 10” to share tips and gentle reminders that will help faculty adjust to a new model of teaching and interacting with students.

Six ways students can navigate online classes

Starting Monday through the end of the semester, all Virginia Tech courses will be offered online as the university aims to slow the spread of COVID-19.

IT Security Office warns of uptick in COVID-19 related phishing and malware, offers online security tips

The Virginia Tech IT Security Office has received an increase in phishing and suspicious websites related to COVID-19. Follow these tips to protect yourself and your data.

Phone calls, email available for computer issues, software services

Walk-in IT support and software services on Torgersen Bridge and in the Student Services Building are being suspended until further notice to reduce community spread of COVID-19. Online and phone support options are available.

COVID-19: Technology Resources

Shifting to an entirely online format is a new and challenging experience for the Virginia Tech community. The following resources from the Division of IT will help you navigate the technology needed to successfully teach, take classes, and work remotely.

Honors College assistant professor receives grant to improve student access to computational research

Stephanie “Nikki” Lewis, collegiate assistant professor in the Honors College, has been awarded a 4-VA Grant through the Technology-enhanced Learning and Online Strategies (TLOS) division to conduct a course redesign in the Honors College.

Data-Driven IT Support Operations and Decision-Making: A Grassroots Effort

Data-driven decision-making can occur at either the strategic level or the operational level. While data-driven decision-making at the strategic level often requires a carefully considered plan, significant investment, and a top-down approach, data-driven decision-making at the operational level can be a grassroots effort that does not require significant financial or personnel investment.

Video for Instruction: establishing a comprehensive video strategy for the future

It can seem a bit magical to users when enterprise-wide programs change service providers, but a peek inside the process reveals the teamwork and planning required to get from idea to launch. The VFI group was charged to evaluate all the available, innovative, and affordable service options for using video in teaching and learning with a specific focus on services not requiring proprietary hardware or file formats.

A gradual rollout of Banner 9 has begun in some administrative offices

On March 12, 2018, a gradual rollout of Banner 9 administrative pages began in a few administrative offices on campus, including the Bursar’s Office, the Registrar’s Office, and others. Banner 9 is the next generation of the university’s enterprise resource planning system, which provides integrated management of our core business processes.