Unlike technology consulting firms, TSIA provides deep data insight and an executive peer community to help you improve the strategic, financial, and operational performance of your business. If you are a technology executive who owns service delivery, company revenue growth, or product success, TSIA is for you.
For the Executive Who Owns Service Delivery
TSIA provides industry-validated research and advisory for establishing, evolving, scaling, and optimizing services delivery organizations and business models. The research practices that focus on these initiatives are:
Customer Success
Education Services
Field Services
Managed Services
Professional Services
Support Services
For the Executive Who Owns Company Revenue Growth
TSIA provides industry-validated research and advisory that optimizes revenue generating capabilities across business functions. The research practices that focus on these initiatives are:
Expand Selling
Subscription Sales
XaaS Channel
Optimization
For the Executive Who Owns Success of the Offer Portfolio
TSIA provides industry-validated research and advisory for development of both technology and services offer portfolios. The research practices that focus on these initiatives are:
Service Revenue
Generation
XaaS Product
Management
In addition to the research practices listed above, TSIA also offers validated insights on industry trends, consumption and data analytics, and investing in technology to improve your end-to-end customer experience.
