Chatbots can be an incredibly important tool for any business with a website or online presence. They can play a vital role in automation, cost reduction and ensuring that you are making the most out of the resources that you have. As more and more businesses increase their online presence and digital offerings, relying more on eCommerce, the demand for chatbots is only going to increase.
A chatbot uses natural language processing and artificial intelligence to answer your customer’s queries in real-time. Securing the right chatbot program can be transformative for your business, so keep reading for the best chatbot companies in the UAE.
EDC
EDC is one of the older chatbot companies in the UAE. It was established in 2002 and has strong affiliations with the government as it technically operates under the Emirates Post Group. They offer a number of digital services and solutions to other businesses in the middle east. The services include things like conversational AI, content management, digital conversion, customer experience management, card and print solutions, digital record management, digital trust solutions and intelligent document processing.
Herbie AI
The chatbot provided by Herbie.AI benefits from a big development effort, being the only product that Herbie.AI offers too. It is multi-lingual, multi-voice, multi-ethnic and multicultural AI. It works relentlessly to speak to consumers, answer their queries and support their purchases. Herbie.AI can deliver their chatbot on several social channels and in several languages too.
Fusion Informatics
Fusion Informatics has its base in Dubai, but it is a global software development business. They offer a number of digital initiatives designed to drive profits. Their solutions include blockchain and IoT app development, enterprise mobility and AI. They have used the headway they have made in their chatbot development efforts which is a fairly new service for them. The chatbot works online via web pages and mobile apps.
SYSKODE
SYSKODE offer businesses the tools and expertise to create their own chatbot or automated assistant. Regardless of what you are looking for, whether it is a text bot, messaging bot, chatbot or any of the other forms of conversational bot, SYSKODE helps you to create a solution that addresses your needs. The advancement of AI technology has made chatbots more sophisticated.
How Should I Choose?
When it comes to choosing the right chatbot developer for your business, there are several things that you need to consider. First and foremost is your budget. How much can you afford to spend on a chatbot for your business? Bear in mind that price is often intrinsically linked to value, and you are making an investment into your business. You should also think of the capabilities that you need your chatbot to have. For example, what social media channels or online spaces will it need to inhabit? What type of queries or customer service areas will it need to deal with, and do you need to be able to communicate in more than one language? All these above factors can help when it comes to narrowing down your choices.
In Conclusion
As more and more elements of business go online, chatbots will become increasingly vital for businesses that want to remain competitive. Therefore, your choice of chatbot will have far-reaching effects on your business. This is why doing your research is paramount in order to make the best decision for your business.
